Privacy policy

ECLIPSE SERENDIPITY LLC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ECLIPSE SERENDIPITY LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories:

• Contact details — name, billing/shipping address, phone, email.
• Financial information — payment cards, transaction details.
• Account information — username, password, preferences.
• Transaction information — items viewed, purchased, returned, canceled.
• Communications — customer support inquiries and related details.
• Device information — IP address, browser, network, identifiers.
• Usage information — interactions with the Services.

Personal Information Sources

• Directly from you — when creating an account, purchasing, or communicating with us.
• Automatically — via your device, cookies, or similar technologies.
• From service providers — technology, payment, shipping, analytics partners.
• From partners/third parties.

How We Use Your Personal Information

• Provide & Improve Services — fulfill orders, manage accounts, shipping, returns, reviews, personalization.
• Marketing & Advertising — promotions by email, SMS, post, and targeted ads.
• Security & Fraud Prevention — authenticate, detect illegal activity, secure Services.
• Communications — support, service notices, relationship management.
• Legal Reasons — comply with law, respond to authorities, enforce terms.

How We Disclose Personal Information

• With Shopify, vendors, and providers (IT, payments, shipping, analytics).
• With marketing partners for promotions and advertising (you may opt out here).
• With affiliates, in business transfers, or as required by law.
• When you direct or consent to share (e.g. social media, shipping requests).

Relationship with Shopify

The Services are hosted by Shopify, which also processes personal information for analytics, advertising, and operational support. Shopify may process your information globally. Learn more: Shopify Privacy Policy or exercise rights via the Shopify Privacy Portal.

Other Key Points

Third Party Links

We are not responsible for external sites or public platforms linked through our Services.

Children’s Data

We do not knowingly collect information from individuals under the age of majority.

Security & Retention

We apply safeguards but cannot guarantee complete security. Data is retained as needed for business, compliance, or legal reasons.

Your Rights

You may have rights to access, delete, correct, or opt out of certain uses of personal information depending on your jurisdiction. We may require identity verification before fulfilling requests.

International Transfers

Your data may be processed outside your country. Transfers from the EEA/UK rely on approved mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted here with a new effective date.

Contact

📧 proposal@eclipseserendipity.com
📞 +1 (662) 350-0477
ECLIPSE SERENDIPITY LLC · 125 Canna Ave, Starkville, MS 39759, US